Suzzette GreySenior Pension Consultant
What is the best professional advice someone gave you that you still live by today?
I have two:
- Always be prepared and ready to work
- Excellent customer service is the key to a happy client
How did you come to work in this field?
When I graduated from college, my first job was at a publishing company as an Accounts Payable Specialist. I liked my job but I didn’t feel complete; I wanted to do something else. I responded to a job posting for an Employee Benefit Analyst position at The Bank of New York. I got the job even though I didn’t have any experience in that field. At Bank of New York, I managed 401k plans for different companies. It was a lot to learn and very challenging. I have been working in the field ever since.
What is your favorite thing to do outside of work?
Spending time with my family.