I reached out to David Gensler at the recommendation of my accountant. I was in an uncomfortable situation with my pension plan, as a result of very unprofessional behavior by the actuarial firm administering my plan. I needed to accomplish something for my plan and it needed to be done quickly. I was frustrated because despite multiple phone calls and emails to my current firm, I simply could not get them to respond. David did not know me, but he took my phone call and was very patient and inquisitive regarding my situation. David obviously has made a reputation for himself within the industry because he knew the owner of my current firm, reached out to him and got them to respond immediately when I could not. David stayed in contact with me until he and I were satisfied that my objectives would be accomplished within the time frame that I needed them to be. The time that he spent and the care that he took made quite an impression on me, especially since I was not even a client of his firm. If this is how they treat a non-client, I can only imagine what it would be like to be an actual client of his firm.Mark B. Levy - Brison Strategies, Inc.
"L+M Development Partners Inc. has been a client of Madison Pension Services since 2003. We have established a strong partnership with our consultants, Frank Grande and George Luna. Their knowledge, expertise and guidance on our pension plans is invaluable. I have worked closely with George since I started with L+M in May 2016. He is always responsive, reliable and willing to help with any questions or issues that come up. Knowing he is there to rely on has helped me through many hectic periods. I highly recommend Madison Pension Services. "Susanne Gallagher - Vice President, Human Resources - L+M Development Partners Inc./C+C Apartment Management LLC
“I have known David Gensler and Madison Pension for over 10 years but only recently became a customer. I am extremely pleased with their follow-up and the service I have received in the pension area. Their recommendations have been sound, their people courteous and they have been proactive working with my accountant and other partners. Overall, A+.”Jim Kennedy, CEO - The Network Support Company, LLC
"As a physician in solo private practice, my time for matters other than patient care is short. There are many things that I must know will happen smoothly 'in the background' - - a very important one, of course, is our office retirement plan. I need to be certain that I can trust the people who help me with this plan and that they will be reliable, responsive, knowledgeable and current with federal regulations and compliance issues. They need to keep track of filing deadlines, required document updates, plan restatements, tax filing deadlines, etc. They need to fully understand my practice and help my employees with all retirement plan related questions. There are many things that must happen for our plan to work and I must have someone that I can trust do it all. I have been working with David Gensler and Madison Pension Services for 17 years. He and his firm meet all the requirements that I have listed and more. They take their time to help with any and all matters that arise and patiently assist my employees in a kind and courteous manner. I know I can count on David and his team. I look forward to working with them for years to come and recommend them without reservation."Jeffrey H. Graf, MD, FACC -
“As a customer of Madison Pension for over ten years, we view their customer service as being of the highest caliber and professionalism. I work closely with Kristine Faby as our TPA for our 401(k) plan and she is always available to answer my questions on enrollment, terminations, hardships and in-service distributions. As federal requirements have become more involved and complicated, Madison has continued to make us feel confident that we are covered with any reporting and compliance issues. Kristine makes everything go so smoothly that I take it for granted how competently everything is completed. She always goes above and beyond what is expected.”Katie DeFilippis, HR Manager - Rudy's Limousine Service, Inc.
"I would like to enthusiastically recommend Frank Grande and Madison Pension Services. We have worked with Frank for 10 years. Frank has been involved with all aspects of our pension planning. We rely upon Frank’s expertise not only for the preparation of valuation reports and filing with the IRS, but also for advice as to how to structure our pensions. Frank is highly knowledgeable, and has helped us tailor our pension plan to meet the needs of a business with individuals at different stages in their careers. Frank is prompt with replies to questions and always follows up on any open items. Most importantly, Frank knows the regulations and makes sure that we are aware of them, so that our company is in compliance with IRS pension rules. It has been a pleasure to work with Frank."Michael Gistrak, MD, Vice Chairman, Dept. of Pathology - RWJUH Rahway
"I’ve had the good fortune of being a client of Madison Pension for 15 years, in particular, working with Kristine Faby and Bobby Marks. Their expertise, support, and guidance have been invaluable. It’s a complicated world, and one constant has always been their guidance and dependability. They’ve not only helped to ensure that my consulting firm’s defined benefit is compliant with regulations, they’ve been generous in making recommendations that have afforded me flexibility, without sacrificing growth potential. Madison should be a consideration for any business looking for excellence in their pension management."Ira Studin -
"Personalized service is vital in today’s new pension plan environment. A firm needs a knowledgeable professional to help make sense of it all. Kristine Faby has been our go-to person for the past 10 years. Her turnaround time is unmatched. Emails and phone calls are concise and efficient. Working with Kristine is a pleasure we hope to continue for years to come."Nick DiMaria, CFO - Bay Ridge Volvo American, Inc.
"In the 12 years I’ve worked with Madison Pension, I have received the highest level of service. They provide retirement planning guidance that is informative and thorough, and they keep us on track with filing deadlines. Madison Pension is responsible, responsive and professional. I have the utmost respect for this organization and recommend them without reservation."Regina Elliott - Fly Communications, Inc.
“Throughout the 25+ years we have worked with Madison Pension Services, our retirement planning needs have been well taken care of. Our consultant, Art, is always thorough and attentive. He keeps us on schedule when filings are due, helps us navigate compliance requirements, and has always provided us with clear guidance as our retirement planning goals and objectives have evolved. We feel confident we are in good hands with Madison Pension Services.”Janet Segatti, Director of HR - Coastal Tile & Marble, Inc.
"I've been a customer of Madison Pension for many years now and highly recommend them. They are highly customer focused. They make the complicated actuarial and tax business simple, and always respond quickly, professionally and thoroughly."Patricia Harmon, Owner - Patricia Harmon, LLC
"I have used Madison Pension for our pension plan for virtually two decades. Their level of professionalism and willingness to attend to every need that has come up over the years is quite remarkable. They certainly have my highest recommendation to say nothing of our sincere thanks."Richard Kestenbaum - Drs. Richard & Linda Kestenbaum
"For the last 2 ½ years, Frank Grande with Madison Pension has been Meyer Suozzi’s 401(k) consultant, partnering with Principal and our financial advisors to service the firm. Recently, because he is held in such high regard for his expertise with 401(k) plans, he has become the primary liaison with Principal. I have found Frank to provide the highest quality service. He responds quickly to all inquiries, always available to answer questions and goes the extra mile. In addition, he has a practical approach with a calm demeanor and is extremely thorough. In short, since Meyer Suozzi has been partnering with Frank, I along with others at our firm are confident that we are working with someone who has the firm’s best interest at heart. It is my pleasure to recommend Frank Grande to you."Patricia Cairo, Director of Operations - Meyer, Suozzi, English & Klein, P.C.
“Our office has had the pleasure of working with Madison Pension for the past 20 years. Time has proven that customer service and communication is the foundation of their business. We have had the benefit of focusing our attention on patients with the full confidence that Madison Pension has our best interest at heart. We highly recommend them for any of your pension planning services.”Amy Zeno, Office Manager - Bridgham Barr Orthodontics, PLLC
"I struggled for years trying to find the right people to manage our profit sharing and 401k plans. I was blessed to discover Madison Pension who for over 15 years has given me and my company remarkable peace of mind. Unlike so many others who I often had to chase to get information, Madison Pension is right on top of every aspect of my plans as well as my employee’s needs. I have comfortably recommended them to dozens of companies and every single one has had the same reaction – 'Thank heavens I found you!'. It is nice to end each work day with the knowledge that they are there for me every step of the way."Dick Auletta, President - R.C. Auletta and Company, LLC